Here you will find the course terms and conditions of the Lichtermacherei Candle Workshop: registration, payment, cancellation, minimum number of participants, alternative dates, materials, and information regarding participation in candle courses.
Course Terms and Conditions / T&Cs for Candle Courses
Registration and Payment
Registration for a course is binding once it has been confirmed by Lichtermacherei Kerzenwerkstatt.
The course fee must be paid in full in advance immediately after booking. The course place is only firmly reserved once payment has been received.
(Payment via PayPal or invoice is recommended.)
If payment is not received within the specified payment period, the place may be released.
Number of Participants and Course Delivery
Our courses are held in small groups to ensure personal and attentive guidance.
A course will take place with at least 4 registered and paid participants. If the minimum number of participants is not met, we reserve the right to cancel the course or offer an alternative date.
If a course is canceled by us, already registered participants will receive a full refund of the course fee or, upon request, can rebook for another date.
Cancellation by Participants
Please cancel in good time if you are unable to attend. As course places are limited and materials are prepared, the following conditions apply:
If you cancel up to 7 days before the start of the course, we will refund 80% of the course fee. In addition, you will receive a 10% voucher for our online shop.
In the event of a short-notice cancellation from 3 days before the start of the course or a no-show, no automatic refund will be issued, as materials, preparation, and the course place are firmly scheduled.
By individual arrangement, an alternative date may be offered as a gesture of goodwill, provided this is organizationally possible.
Replacement Person
If you are unable to attend yourself, someone else is welcome to take your place. Please let us know the name of the replacement person before the start of the course.
Materials and Course Content
Unless otherwise stated, the course fee includes instruction, use of the workshop materials, and the materials described in the respective course.
Depending on the course, additional material costs may apply if special blanks, larger candles, or additional design elements are chosen. These will be communicated transparently on site or in advance.
Punctuality
Please arrive on time for the start of the course. If you arrive late, the full course duration cannot be guaranteed, as the courses are scheduled for specific times.
Liability and Safety
Participation is at your own risk. In the workshop, hot wax, tools, and sensitive materials are partially used. The instructions of the course instructor must be followed.
Children and young people may only participate in courses suitable for them. Depending on the course, an age limit or adult supervision may be required.
Legal Rights
Legal rights, in particular possible consumer rights for online bookings, remain unaffected by these course terms and conditions.
Contact
Lichtermacherei Kerzenwerkstatt
Dinah Henke
www.lichtermacherei.de